Artificial Intelligence is remodeling the landscape of the e-commerce industry. Using Artificial Intelligence and Machine Learning, customers can experience improvised shopping environments. AI has helped in almost every sphere of e-commerce, providing a better shopping experience and tracking the business with suitable data analytics features. We will now together glance at the various applications of AI for E-Commerce.
Using artificial intelligence to generate powerful copies is one of the most sought-after practices in recent days. Creating a suitable marketing copy that will generate leads is challenging. Artificial Intelligence makes the job easier and more efficient. AI copywriting tools help human copywriters to create copies faster and, most importantly, cheaper.
Content Marketers would highly object to this idea, saying that AI can never replace humans in creative writing. However, the idea is not to mitigate human creativity but to help the same and boost sales. AI uses various user data, analytics, and trends to create convincing copies. The grammar and spell checkers are all based on AI and have revolutionized the world of content creation – all targeted for better sales and performance of e-commerce. Thus, AI for E-Commerce has revolutionized content marketing.
Chatbots And Virtual Assistants
With the help of chatbots and AI-based virtual assistance, retailers can now offer support and assistance to their customers 24*7. This is the most crucial need of the time. Firstly, because of the digitization of business, there is no official shop closing and opening time. Instead, online stores are meant to function all the time. But there cannot be humans present all the time for assistance. Thus, AI for E-Commerce, in the form of chatbots and robotic assistance, is a fantastic way to enable a better customer experience without much human intervention.
Virtual assistants help customers explore the online store better and find products easily. For example, the customer might be lost in the crowd of millions of products on the website. Virtual assistants (similar to store assistants in any offline retail shop) help customers explore product range better and easier based on their choices and demands. This makes the shopping experience hassle-free, and customers like to return to the particular online store.
One of the vital applications of AI in online marketing is shopping personalization. As the name suggests, shopping personalization means helping the users to have a customized shopping experience. Through AI for E-Commerce, you can gather users’ data from their shopping choices, browser history, and the nature of products they always surf. AI analyses these data through machine learning and generates important output data based on which you can recommend products and services to customers that streamline their shopping and saves time and energy.
Automated Inventory Management
Inventory management is centered around maintaining the right stock every time. It also involves updating the supply and availability on the website all the time. Initially, without AI-based inventory management, the stock monitoring approach was manual and involved manual counting of the available stock of products.
With AI-based inventory management, a brand can now use the previous sales years’ data and also identify customer choices’ trends and thus equip the inventory accordingly. Maintaining inventory levels to bring about positive business growth and cater to customers better with changing times is the practical application of AI for E-Commerce.
Who would like to get lost in a maze of one thousand other products when looking for something specific? One of the critical targets of any e-commerce is to satisfy customers by saving time and energy. Customers love to come back to the e-commerce stores offering personalized recommendations and suggestions for shopping. With the help of AI-powered tools, customers can now reach the specific products or services they are looking for in no time without wasting their time.
The concept of voice and visual search based on AI applications has become quite popular. Customers can now click the picture of any products they like in real life and search the e-commerce stores with that picture as input to obtain relevant similar products. Likewise, they can use voice search as well to locate their desired products. All of these methodologies target customers better and help retain the customer base.
Retarget Potential Customer
Online store owners can now retarget their potential customers with the help of AI for E-Commerce. Retargeting is an excellent approach to selling goods and products through which customers are again persuaded to buy products and services they had once browsed for. Retargeting is based on customer behavior analysis through AI software and tools. Artificial Intelligence tools can now analyze and predict the behavior of the customers.
Based on this analysis, they can suggest sending messages and forward reminders to potential customers about the products they have in their cart. They can also inform them of any existing discounts and offers on the brands that they mostly shop for. This is a way to personalize the customer’s approach solely based on their shopping history and patterns. This process is proving to be highly engaging and successful in amplifying the business profits of the e-commerce industry.
Virtual Reality Shopping
Virtual Retail is one of the most exciting sensations in the e-Commerce world. The architecture of virtual reality shopping is aimed at enhancing the customer experience, but there are some practical applications of AI in virtual retail, such as :
Customers can now experience live 3D models of the products to understand the product specs better. Such remotely available online showrooms showcasing products are a fantastic option for customers. Thus, virtual retail is mainly based on creating a simulated store replica that will help customers enjoy a store vibe without physically being in the store.
Brand promotional activities can attain heights with the use of virtual reality. It is a way of storytelling to the customers that help customers to explore the brand better and opt for meaningful shopping. Statistics show that VR use in e-commerce can enhance online shopping conversion rates by almost 17%.
Artificial Intelligence Technology trends drive new generation innovative solutions in the e-commerce industry. Some of the vital domains addressed by AI in e-commerce are shopping personalization, better shopping assistance and product recommendation, accurate inventory management, and so on. Thus implementing AI for E-Commerce can be highly profitable for the e-commerce industry and contribute positively to its growth.
Do you want to incorporate the latest features of AI technology into your e-commerce setup? It is time to connect to CCom Digital. With various unique AI technology features, your e-commerce brand can now attract more customers and retain the same base. Connect with CCom Digital for the best assistance on AI for E-Commerce. Avail of some mind-blowing offers and give your business the boost it deserves.